Reply Hi, Clint regarding eager to go with a room near the hotel drinking water park and lobby it's best to contact the hotel straight and confirm this with them ASAP as it is actually high year at this time and they're going to be allocating rooms speedily.

Reply Hey Jason, I am Uncertain in which you are finding these quantities from but I assure you safety from the resort is of the lodge’s priority. It is EXTREMELY unlikely that violence will manifest in the vacation resort but rest assured all team users could have been briefed regarding how to cope with these predicament ought to it occur.

Hope that helps, don’t fail to remember if you want any tips on excursions or wish to take full advantage of our special special discounts so you're able to take advantage of of your time and efforts in this article, let's know, we'd be content to help you.

Reply Hey Eddie, I do believe the waterpark has become again open up. Nevertheless, for complete clarification on this make a difference, you must verify While using the hotel straight.

These are stating the h2o park is not open and may’t validate when Will probably be. Seemingly, the drinking water park cannot open up as a result of code violations and as the initial contractor has gone bankrupt, An additional contractor will have to re-structure and re-Establish. This staying the situation, is it possible to validate A method or Yet another When the drinking water park on the Moon Grand is fully open up. Otherwise is it possible to affirm when they be expecting this for being open up?

I wouldn’t stress about that, it was quite a while ago, and there haven’t been any difficulties given that in terms of I'm sure. Just arrive down and luxuriate in your trip. You can love it in this article.

Reply Hey there Jackie, thank you achieving out! The moon palace should have some type of mobility gear onsite, nonetheless it is probably not the very best. That is a firm in Cancun where you can rent mobility scooter through the day. I hope it can help.

With the app, company can entirely discover and revel in many of the experiences provided by the resort. It’s built that may help you take advantage of within your visit, making sure you don’t miss out on any of the fun.

Reply Hi there Kady, Terrific dilemma. None of our guests have at any time complained over it prior get more info to, and I just asked some of our Travel Specialists who've stayed right here ahead of, and so they in no way heard anything at all.

We may get you tours If you need but we are not the Moon Palace, so we can’t accept resort credit. I can send you particulars and prices if you want.

Reply Thanks to the excellent ideas. I’d love to inquire about airport transfer. The all-inclusive signifies that we have been entitled to some absolutely free airport transfer because we're remaining for 5 nights.

I’ve listened to that it isn’t as difficult with boys, but with make-up, showers, and all that pleasurable stuff, sharing a single toilet just doesn’t perform for us. Concurrently, I don’t like becoming break up up from the youngsters. The teens are absolutely experienced sufficient and journey savvy plenty of being apart from us, but it's going to take far from my satisfaction on the excursion owning to bother with them. This set up is simply magnificent and also the rooms are really fantastic.

The resort has an unbelievable animations group, giving the very best pursuits all day long and through the evening. Another option may be the Sandos Caracol vacation resort Even though the Beach front is a little bit rocky in parts it’s undoubtedly a terrific economical solution to consider. You may examine our new review below…

Reply I know that for those who continue to be at Moon Palace Sunrise, Nizuc or golf villas and need to Select meal at Moon Grand You need to purchase daily go. Is that this correct and the amount can it be?